Privacy

Your enquiry

When you request a callback, we collect the contact details and service information you provide to handle your enquiry. With your agreement, we pass those details to a local technician so they can contact you about the requested service.

Website analytics

We use PostHog to understand which pages people visit and whether our call links and enquiry form are useful. When enabled, analytics records page visits, device and browser information, referral sources, button clicks and form submission outcomes. It uses cookies or local storage to recognise a browser using a pseudonymous identifier.

We do not send your name, phone number or enquiry message to PostHog. Session recording is disabled. Our tracking respects your browser's Do Not Track and Global Privacy Control settings.

Cloudflare provides hosting and spam protection. Those services may process technical information needed to deliver and protect the website. Analytics information is processed by PostHog in the region selected for our project, which may be outside Australia.

Contact

For questions about your information or to request correction or deletion, call 07 2802 4348.